For public administrations
A centralised system for social assistance.
Municipalities and social offices are the heart of the help network. LoLe® gives them one system to verify people, centralise requests, standardise procedures and reduce administrative work.
For public administrations
The challenges
Scattered requests
Requests arrive through different channels, with different forms and procedures: an overview is hard to get.
Administrative costs
Checks, approvals and reports absorb time and resources, under ever tighter budget constraints.
Decisions without data
Without up-to-date data it is hard to see which needs are growing and which services really work.
For public administrations
What LoLe® offers
A centralised platform to oversee the social-assistance ecosystem in the municipality.
Verification of people and providers
The municipality confirms who is entitled to access and which providers take part: resources reach those in need.
Centralised requests
All assistance requests in one system, with standardised procedures and an always up-to-date status.
Subsidies, approvals and compliance
Streamlined management of subsidies, approvals and the reporting required by the rules.
Real-time data
An up-to-date view of community needs and of the effectiveness of funded services, for evidence-based decisions.
Lower administrative costs
Repetitive tasks are automated and paper disappears: staff focus on people.
The role in the PPN triad
The public sector brings legitimacy, scale and institutional mandate; LoLe® is the shared digital ground with the private and non-profit sectors.
LoLe® complements existing social services: it does not replace them, it connects them.
For public administrations
Apps for public administrations
Nine tools to manage social assistance simply, in an orderly and transparent way.
User Management
The people you support, with their data, requests and documents in one protected file, open only to those authorised.
Form Management
Digital forms ready to fill in and send: less paper, fewer errors, shorter waiting times.
Request Management
All requests for help in one place, with an always up-to-date status and who is handling them.
Staff Management
Staff and volunteers: roles, access, shifts and tasks, with the right permissions for each person.
Calendar
Appointments, video calls and phone calls, managed in one calendar.
Social Offices Register
The up-to-date list of social offices, with their remits, opening hours and contacts, to direct every person to the right place.
NPO Register
The non-profit organisations in the network, their services and active partnerships, at a glance.
Social Fund
The fund for direct aid: contributions, payments and balance always under control, with every movement tracked and reported.
Statistics and Reports
Real-time data and indicators, and reports ready for management, funders and the authorities.
For public administrations
The benefits for the municipality
By working on LoLe® with a network beyond municipal and cantonal social services, the municipality simplifies procedures, cuts waiting times and gives residents a more complete service.
Simpler procedures
Forms, checks and approvals follow one path shared with partners: fewer steps for the office and for residents.
A faster, more productive office
Requests arrive complete and already documented: the office decides sooner and, with less repetitive work, achieves more with the same resources.
More time to listen
With less paper to handle, staff have more time for conversations, for listening and for supporting residents.
More independent residents
People manage their own data and documents and know where their request stands: shorter queues at the counter, more trust.
A wider network
The office can also count on partners outside the social services: doctors, lawyers, veterinarians, non-profits and volunteers.
More complete help
If someone asks for what the office does not offer, such as medical or legal advice, they still get an answer: the right partner is already in the network.
For public administrations
How to get started
First contact
A request through the contact form, with the name of the municipality or body and the role of the person writing.
Presentation of the platform
A demonstration of LoLe® with concrete examples, to understand the office’s needs together.
Launch in the municipality
The verification and request-handling procedures are defined and the platform is activated for the social office.
Contact
Would you like to bring LoLe® to your municipality?
Write to us: we will gladly arrange a presentation for your office.
Send us a message
Fill in the form: we usually reply within a few working days.